Call Logs empty?

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frenchcamp49er
Posts: 167
Joined: Thu Jan 08, 2009 8:42 pm

Re: Call Logs empty?

Post by frenchcamp49er » Fri Apr 23, 2010 9:13 pm

My black list is gone also :x
Customer Since: January 2009
Ooma Hardware: Ooma Hub/Scout; Telo 04/02/10
Ooma Service: Premier Lifetime (Since December 2009)

mger
Posts: 11
Joined: Wed Feb 03, 2010 10:42 am

Re: Call Logs empty?

Post by mger » Sun Apr 25, 2010 3:04 am

Incoming, and missed calls appear to be accurate. Outgoing calls are STILL NOT showing up. I hope this gets straightened out soon, its been a few weeks now. No one from Ooma has called back yet.

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Bobby B
Ooma Moderator
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Joined: Mon Feb 18, 2008 8:41 pm
Location: Palo Alto, CA
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Re: Call Logs empty?

Post by Bobby B » Mon Apr 26, 2010 9:54 am

For the blacklist issues, please refer to this thread:

viewtopic.php?f=8&t=7618&p=53919#p53919
Bobby B

mger
Posts: 11
Joined: Wed Feb 03, 2010 10:42 am

Re: Call Logs empty?

Post by mger » Tue Apr 27, 2010 2:23 pm

STILL outgoing calls DO NOT show up. Come on Ooma, what's up? Please provide an update...

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lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
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Re: Call Logs empty?

Post by lbmofo » Tue Apr 27, 2010 2:42 pm

My call log has been fully functional since 4/21; problem started sometime on 4/19.

On the voicemail front though, "More Actions" dropdown, can't see "Mark as Heard" and "Mark as New" when using IE 7 (7.0.5730.13) but visible with Firefox.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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richalger
Posts: 67
Joined: Fri Mar 05, 2010 11:17 am
Location: Phoenix, AZ

Re: Call Logs empty?

Post by richalger » Wed Apr 28, 2010 8:12 am

lbmofo wrote:On the voicemail front though, "More Actions" dropdown, can't see "Mark as Heard" and "Mark as New" when using IE 7 (7.0.5730.13) but visible with Firefox.
I can confirm that the "More Actions" drop down window is hidden behind the voicemail grid. It only occurs in IE7 (7.0.5730.13)
. It is visible in IE8, Firefox and Chrome.

beachbum
Posts: 44
Joined: Wed Nov 11, 2009 3:46 pm

Re: Call Logs empty?

Post by beachbum » Wed Apr 28, 2010 8:29 am

richalger wrote:
lbmofo wrote:On the voicemail front though, "More Actions" dropdown, can't see "Mark as Heard" and "Mark as New" when using IE 7 (7.0.5730.13) but visible with Firefox.
I can confirm that the "More Actions" drop down window is hidden behind the voicemail grid. It only occurs in IE7 (7.0.5730.13)
. It is visible in IE8, Firefox and Chrome.
The drop down also shows up properly under Opera.

mger
Posts: 11
Joined: Wed Feb 03, 2010 10:42 am

Re: Call Logs empty?

Post by mger » Thu May 06, 2010 4:21 pm

STILL NO WORD FROM OOMA! Outgoing calls still do not show up!

murphy
Posts: 7176
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Call Logs empty?

Post by murphy » Thu May 06, 2010 4:31 pm

mger wrote:STILL NO WORD FROM OOMA! Outgoing calls still do not show up!
My outgoing calls are in the log. Did you accidentally click on the outgoing call filter and turn them off?
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

oomg
Posts: 593
Joined: Fri Feb 20, 2009 3:59 am
Location: SoCal -- L.A.

Re: Call Logs empty?

Post by oomg » Sun May 16, 2010 9:30 am

I have a friend who is experiencing a similar problem witn an Ooma Telo system. All call logs after March 20, 2010 are missing. Saved voicemail messages during that period still appear. If Dennis, Bobby, or ?? want more specific information, please email me directly.
oomg -- Voice Over Internet Person

I've learned a lot here... two months ago I didn't even know how to spell VOIP and now I are one.

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