Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#53625 by lbmofo
Thu Apr 22, 2010 1:19 pm
Bobby, thanks for the update. Is the Blacklist issue looked at the same time (are they related)?
#53632 by beachbum
Thu Apr 22, 2010 3:21 pm
I had a call from yesterday at 10:19am CDT show up earlier today but that is now gone again. I had more calls yesterday but that one was the only one to show.

I really hope this fix is related to the Blacklist and I can get my list back. Someone used one of my numbers for a collections agency and they will not listen when I tell them that there has never been anyone here by that name. More and more agencies keep calling. The Blacklist held them and the telemarketers off but now I am getting all kinds of calls and they are driving me nuts.
#53652 by beachbum
Thu Apr 22, 2010 5:48 pm
It appears that most of my Call Logs are back but not all from yesterday but...

no Blacklist still...
#53675 by DTMF
Fri Apr 23, 2010 6:29 am
metalman wrote:All my call logs are back.

I get a page that says "We are currently working on restoring the call log records that were missing from the past couple days. We expect to have this page back up by tomorrow morning. "
#53684 by wrj
Fri Apr 23, 2010 7:39 am
DTMF wrote:
metalman wrote:All my call logs are back.

I get a page that says "We are currently working on restoring the call log records that were missing from the past couple days. We expect to have this page back up by tomorrow morning. "


Same here...no call list and just the message shown above
#53703 by frenchcamp49er
Fri Apr 23, 2010 12:11 pm
My call logs appear to have returned. Seems all info is up to date.
#53716 by DTMF
Fri Apr 23, 2010 1:34 pm
frenchcamp49er wrote:My call logs appear to have returned. Seems all info is up to date.
Mine's back now, too. :cool:
#53735 by Hollywood
Fri Apr 23, 2010 5:16 pm
My brother called me about an hour ago (4-23-2010 ~5:30 PM PST). the call does not show up on my call log (my only call today), and it is not on his call log either (my mom's Ooma).
#53737 by mger
Fri Apr 23, 2010 5:23 pm
I got a follow up call from tech support to tell me the problem was corrected. Then I showed him that outgoing calls were still NOT registering. He said he would call me back with an update...that was a few hours ago, I haven't heard anything yet.
#53744 by scots
Fri Apr 23, 2010 7:59 pm
My call logs appear to be working again, but ALL numbers that I had listed in my Personal Blacklist are gone. I added a new number, logged out, logged back in and the number I added was gone too. I'm assuming this means that the Personal Blacklist feature is not working at all at the moment.

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