Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#53066 by hwinston
Thu Apr 15, 2010 6:43 am
I am not sure if I am the only one who see this. My call logs in my Ooma page is complete empty when I check yesterday. I guess I have a fresh start now? ;)
#53068 by hpepper
Thu Apr 15, 2010 7:01 am
I just checked in both IE and Firefox and there are calls from yesterday in the log on both browsers.
#53070 by jwill
Thu Apr 15, 2010 7:07 am
My call logs are empty too. They're not updating from calls made today either.

EDIT: I just refreshed the page and they're back. But they still aren't showing calls made and received today.
#53081 by ntoy
Thu Apr 15, 2010 8:55 am
Hello,

If it's ok with you, please send me a personal email with your login & password
& we can further investigate. Please also include details such as the browser & version,
the dates calls were missing & sample from which numbers, etc.

Thx
#53087 by metalman
Thu Apr 15, 2010 9:24 am
I first noticed my call log empty yesterday. I use both IE and Chrome as browsers and the log is missing using either one.
#53107 by cburkart
Thu Apr 15, 2010 1:05 pm
All of my call logs are gone! My entire call history is just completely gone, blank. New calls made/received don't show up, either. The whole thing appears to be broken.
#53108 by Al Bundy
Thu Apr 15, 2010 1:19 pm
My Call Logs are empty too since Apr. 13. All my call logs are gone.
I suspect that voicemail might not work either.

There was a survey from Ooma before call logs are gone :(

They might have a server problem.




My issue was fixed after a call to Ooma Support.
Thanks Ooma!

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