2 General Questions

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Ancalagon
Posts: 5
Joined: Sat Mar 06, 2010 5:49 am

2 General Questions

Post by Ancalagon » Thu Apr 01, 2010 5:19 pm

I sent an email to info@ooma.com but have not gotten any response. Maybe someone here can help.
1) I notice that voicemail is something that it mentioned in conjunction with the premier service. If I don’t subscribe to Premier, do I lose voicemail?
2) I understand that I am now responsible for paying the taxes on the phone service. How do I do that?
Thanks in advance for any assistance.

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DTMF
Posts: 285
Joined: Sat Jan 23, 2010 5:55 pm

Re: 2 General Questions

Post by DTMF » Thu Apr 01, 2010 5:29 pm

Every Ooma customer gets voicemail. Only Premier customers get voicemail messages emailed to them as audio files.

When you register your account, you will register a credit/debit card with it. The card will be charged the $11.75 regulatory fee once a year.
Ooma customer since November 2009.
Formerly employed at another VoIP company.
My opinions are my own.

JTalbert
Posts: 276
Joined: Tue Jan 12, 2010 8:37 am

Re: 2 General Questions

Post by JTalbert » Fri Apr 02, 2010 9:32 am

DTMF wrote:When you register your account, you will register a credit/debit card with it. The card will be charged the $11.75 regulatory fee once a year.
This is correct, but you do not ay this fee the first year, Its included when you by the Telo, but expect to pay this starting at your 1 year anniversary of your Ooma.
Jeff
McLean, VA
Cox / Ooma Telo / Apple AEBS (Time Capsule) / Ooma Handset / Premier
CompTia A+ CE
MCITP: Windows 7 Enterprise

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