128 Numbers Blacklist Bug: Deleting Numbers wont stick

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whn
Posts: 383
Joined: Thu Jan 22, 2009 6:36 pm

128 Numbers Blacklist Bug: Deleting Numbers wont stick

Post by whn » Thu Apr 01, 2010 12:54 pm

When I delete some numbers from my blacklist, I log out and log back in and they are still there

Which has me at the 128 Limit Bug.

Can you please help


Thanks


One day, I went through and deleted about 20 numbers to go down to 110 or so and logged in the next day and nothing was removed.


Thanks

whn
Posts: 383
Joined: Thu Jan 22, 2009 6:36 pm

Re: 128 Numbers Blacklist Bug: Deleting Numbers wont stick

Post by whn » Sat Apr 03, 2010 12:55 pm

still happening

April 3, 2010

I delete numbers, and Im still in the 127 limit

It won't let me add new ones because it says Im at the 128 limit.

So I delete about 25 of them, and log out.

Log back in and they are all still there, back to the 127.


My number used to be someone's fax machine, but I can't lose the number. thx

whn
Posts: 383
Joined: Thu Jan 22, 2009 6:36 pm

Re: 128 Numbers Blacklist Bug: Deleting Numbers wont stick

Post by whn » Sat Apr 03, 2010 1:46 pm

UPDATE

Talked to a VERY NICE Customer Service rep on the phone from OOMA.

She helped me out tremendously.

She deleted my entire blacklist , now the problem is gone.

It has to do with reaching the 127 limit.

Im at 0 right now and will just keep the list at under 100 to be safe until they hopefully increase it.

Thanks to CS rep "Valentine"

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