Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#50268 by joedaddy
Fri Mar 12, 2010 10:23 am
the prepaid account call log doesn't update with the latest call and cost of the call..
i think ooma is charging me a lot more than it's supposed to wiht international call.. and i find the support email slow and often with wrong answers..

like i asked them if 3.5 connection fee is charged on every international call, and they said NO, but i found out it was a "yes" which kills the "lower" cost of the calls..
#53026 by lbmofo
Wed Apr 14, 2010 3:42 pm
"A 3.9¢ connection fee applies to all (international) calls. This fee is waived for subscribers of our International Bundle."

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