Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
I have emailed ooma three times, gave up when nobody replied, and I called instead. 4 weeks later, I got a reply to my first email to them.ray210 wrote: I emailed Customer Service with my problem, and I'm wondering how long it'll take for them to get back to me; I emailed last week about another issue I had (a technical issue), and they haven't replied yet. TIA!
That's right, a MONTH.
Telo2 upgrade (hub retired) October 2016
Service Level: Core
Unfortunately, email response times are not up to par at the moment. We are working as best we can to respond in a timely manner.
As for your account, there is only a porting charge. Please send me a personal email & I can add the difference
for annual premiere if you would like. Also, would need a greenlight, but let me know what your intentions are.