Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#48822 by LMReeves
Sat Feb 27, 2010 7:31 am
I have had the Ooma for over a month now, and I am very impressed. However, when I blacklist a number, it only blocks that number from being called on the primary phone number. Last night, I added my wife's cell phone number on the blacklist as a test, and she got through by calling the additional phone number that came with the Ooma Premier.

When I block a number, I would like that number blocked on both Ooma's phone numbers. I have tried clicking the blacklist button on the call log screen, but it doesn't turn red when called on the second line. Also, I am not using a landline, if that makes any difference. How do I blacklist on the second telephone number? Thanks!
#48824 by murphy
Sat Feb 27, 2010 7:33 am
Is the second number on a personal device?
If it is, it has it's own blacklist.
Log in using the second phone number.
#48826 by LMReeves
Sat Feb 27, 2010 7:42 am
No, it's shared, I don't have any other devices than the Ooma Telo box, and the calls made to the second telephone number show up on the same call log as the primary Ooma number. I logged in with the second number and tried to block my wife's cell phone number, but it still didn't work.
#48835 by hingli
Sat Feb 27, 2010 9:26 am
Finally someone that has the same problem as me. I tried adding my son's cellphone number but he can still call on the 2nd phone number.

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