Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#42513 by rbickings
Tue Jan 19, 2010 3:23 am
Has anyone had the problem of having outgoing calls show up on your Call Log that you did not make? We were alerted to this yesterday when we received a couple of phone calls from people who we did not know who claimed we had called them twice that day. I went onto the Ooma Call Log page a sure enough there were not only two calls made to their number but two others made to numbers we do not know (all between 10:00 AM -12:00 PM). Neither my wife nor I made those calls and yet they were made. Is there a way someone can use our line to do this? If this continues to happen, I certainly will need to drop Ooma or I will be inundated with a number of irate callers. Anyone have any ideas? BTW, I am a premium subscriber and have a second number if that makes any difference. :?:

Thanks, Richard

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