Multi-ring not working?

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TCroly
Posts: 15
Joined: Tue Nov 03, 2009 4:32 pm

Multi-ring not working?

Post by TCroly » Mon Jan 18, 2010 3:51 pm

I recently ported one of my landline numbers to Ooma and my other landline number to my cellphone. Prior to the port, my multi-ring feature was working as advertised. (Incoming calling rang both my cell phone and my home ooma line).

Now, the Multi-ring no longer rings my cellphone. It worked for one day after the cellphone port but the next day stopped working.

I am wondering if this has something to do with the fact that ooma has problems forwarding calls forwarded from landline phones?

Any ideas or assistance is appreciated.

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bw1
Posts: 1781
Joined: Wed Mar 18, 2009 9:06 am
Location: MI

Re: Multi-ring not working?

Post by bw1 » Tue Jan 19, 2010 8:53 am

If you've ported your landline, it sounds like Ooma is working off a (now) Ooma number and not a "landline" number from another phone service provider.

So, it should work. The only time multi-ring doesn't work for me is with Ooma to Ooma calls.

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