Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#41908 by dbg
Thu Jan 14, 2010 2:15 pm
I have an Ooma Telo. I really don't like call waiting and want it disabled. I just spoke with tech support and was told it CANNOT be disabled on the Telo. Any ideas??

Thanks, DBG
#41920 by ntoy
Thu Jan 14, 2010 3:25 pm
Hello,

These are considered to be special requests & requires us to modify the account on the back end side.
I wasn't able to pull up your Ooma account. If you send me a direct email, I will forward your request.
Note: If you have Landline configuration, we will not be able to do so.
#41925 by dbg
Thu Jan 14, 2010 4:37 pm
Problem solved. Norm VERY quickly was able to have the call-waiting feature permanently removed. I really appreciate the quick response and resolution of the issue. Good work, and thanks.

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