DTMF doesn't seem to work well with the Telo handset

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Kat
Posts: 9
Joined: Thu Dec 31, 2009 10:53 am

DTMF doesn't seem to work well with the Telo handset

Post by Kat » Fri Jan 08, 2010 11:45 pm

Hi folks,

I've been noticing that when I try to use voicemail features with several different systems (my work, cellphone, etc.), the telo handset DTMF tones seem to be completely ignored?

Is this a known issue?

Is it fixable, or is there a configuration option that could fix this?

Any help is appreciated...

Thanks,
-Kat

Groundhound
Posts: 2711
Joined: Sat May 23, 2009 9:28 am
Location: Atlanta, GA

Re: DTMF doesn't seem to work well with the Telo handset

Post by Groundhound » Sat Jan 09, 2010 7:39 am

Did you receive the latest firmware download (32829), and following the download manually power cycle your Telo base?

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