Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#40944 by o386
Fri Jan 08, 2010 7:18 pm
The INBOX on the My Ooma (Lounge) is a feature that I greatly looked forward to. However, when clicking on a number to play it in the player, it doesn't always play the message from that number. Sometimes, it will play a message from a completely different number, even though the correct one is highlighted in the list, AND the correct number is showing in the player. Once it starts, it will do it consistently for that message throughout that session.

I only know it is wrong when I know the phone number in the list by heart. If I don't know the number by heart, it leads me to sometimes delete the wrong message.

I can't risk using it if it is doing this. It has been doing this since I signed up for ooma 3 months ago. I thought it was a temporary web server problem, I didn't realize it was permanent.

Firefox 3.5.7
#40957 by bw1
Fri Jan 08, 2010 8:25 pm
I haven't seen that problem, but I have seen issues playing back a message.

Do you have the latest version of flash player?
Are you allowing Javascript?
Did you try a different browser?

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