Problem with My Ooma page

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
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hshepardjr
Posts: 4
Joined: Wed Jan 06, 2010 7:34 pm

Problem with My Ooma page

Post by hshepardjr » Wed Jan 06, 2010 7:45 pm

I'm a newly registered Ooma user and just successfully activated my Ooma device. However, when I try to access My Ooma to port my number, it gives me a "were sorry, there was a problem processing the page" message. This also occurs with the Premier features page. Is this a known problem or is it user error?

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EDog
Posts: 38
Joined: Tue Jan 05, 2010 7:48 pm

Re: Problem with My Ooma page

Post by EDog » Wed Jan 06, 2010 8:07 pm

I had the same problem. Waited a few minutes and still same problem. Closed down all my browsers (IE8) and tried again, and it worked.

hshepardjr
Posts: 4
Joined: Wed Jan 06, 2010 7:34 pm

Re: Problem with My Ooma page

Post by hshepardjr » Wed Jan 06, 2010 8:17 pm

Thanks EDog. That took care of it. I'll attribute it to operator error.

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