Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#37462 by CaptainKen
Wed Dec 16, 2009 8:49 am
What is the easiest way to tell what the latest firmware is for the telo handset? I am running 31720 and still have issues with the battery indicator showing only about 25% of the battery life left after sitting on the charger for 3 days with no use.

Thanks
Ken
#37469 by ntoy
Wed Dec 16, 2009 9:44 am
Hello,

Your handset is not on the latest (31869)

Press:
-Menu button
-Select Handset setup
-Select HS SW Update & foillow the directions

To check version once updated:

Press:
-Menu
-Arrow down to Information & select it
-You should see the version number
#37470 by daet
Wed Dec 16, 2009 9:59 am
ntoy wrote:Hello,

Your handset is not on the latest (31869)



Wrong forum for that release number.

DG
#37471 by Aveamantium
Wed Dec 16, 2009 10:00 am
ntoy, wouldn't he be on the correct firmware given where we are at in the forums?
#37477 by CaptainKen
Wed Dec 16, 2009 10:32 am
I have done exactly that for the last several days and I get this when I do.

"This handset has the latest version."

Just tried it again and it still says that I have the latest version, what would cause that?

Ken
#37478 by murphy
Wed Dec 16, 2009 10:44 am
CaptainKen wrote:I have done exactly that for the last several days and I get this when I do.

"This handset has the latest version."

Just tried it again and it still says that I have the latest version, what would cause that?

Ken

That's because you have the latest released version.
#37480 by CaptainKen
Wed Dec 16, 2009 10:53 am
Ntoy one of the moderators just wrote that I didn't have the latest version, he said the latest version is 31869.


Ken
#37481 by CaptainKen
Wed Dec 16, 2009 10:54 am
Aveamantium wrote:ntoy, wouldn't he be on the correct firmware given where we are at in the forums?


Not sure what your talking about but this forum and the firmware number of my telo handset are two completely different things.
#37482 by Groundhound
Wed Dec 16, 2009 11:03 am
CaptainKen wrote:
Aveamantium wrote:ntoy, wouldn't he be on the correct firmware given where we are at in the forums?


Not sure what your talking about but this forum and the firmware number of my telo handset are two completely different things.

Yes, and it may be that only ntoy or another Ooma Mod will be able to explain it to your satisfaction. FWIW, I think you are already on the most recent public release.
#37483 by murphy
Wed Dec 16, 2009 11:05 am
CaptainKen wrote:Ntoy one of the moderators just wrote that I didn't have the latest version, he said the latest version is 31869.


Ken


31720 is the version that is current for the general public.

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