Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#36742 by nitecourt
Fri Dec 11, 2009 8:15 am
I tried to update my CC information since my card expired in May. I entered all the new info and checked the service address is my billing address. Clicked save and got

Billing address successfully saved
Credit card successfully saved

And then all my old CC info magically re-appeared in the fields as before I updated it. :shock:
#36747 by ntoy
Fri Dec 11, 2009 9:02 am

Unfortunately, this is an open issue we are aggressively working to resolve.

You can contact one of our support folks & they would be able to update the information manually.
#36753 by Dennis P
Fri Dec 11, 2009 9:17 am
It looks like the save is actually successful, but the website is showing the old information. We are looking into it.

Who is online

Users browsing this forum: No registered users and 3 guests