Can't get to preferences/system page

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IBC
Posts: 2
Joined: Thu Dec 10, 2009 4:48 pm

Can't get to preferences/system page

Post by IBC » Thu Dec 10, 2009 4:54 pm

Hello. We just signed up with ooma and I was trying to set up some preference settings. I can't access the Preference/System page. Instead I get "We're sorry, there was a problem processing the page". It says that this can be reported on the forums. Everything else is working fine. Setup was a breeze and we are looking forward to using ooma. Any help would be appreciated. Thanks!

dtalwar
Posts: 409
Joined: Thu Jul 16, 2009 8:27 pm
Location: Gold River, CA

Re: Can't get to preferences/system page

Post by dtalwar » Thu Dec 10, 2009 5:04 pm

I would give it another hour or so. I know (from experience) that until the setup is completely done on Ooma's systems, the pages break. Welcome to Ooma!

IBC
Posts: 2
Joined: Thu Dec 10, 2009 4:48 pm

Re: Can't get to preferences/system page

Post by IBC » Thu Dec 10, 2009 5:56 pm

You certainly hit the nail on the head! I tried it again and it is working fine now. I was able to make my changes and I'm ready to go! Thanks for the quick response!

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