Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#34898 by wafl_scan
Thu Nov 26, 2009 7:43 pm
I have a dumb question. If I plug my computer directly into the Home port on my Ooma hub I can get to setup.ooma.com. However, I usually have my computer plugged into my router that is then plugged into the Ooma hub (which is plugged into the cable modem). When I'm plugged into my router I can't get to setup.ooma.com. My DNS server comes back to me with "You tried to visit setup.ooma.com, which is not loading." Do I have to put my computer in the DMZ to get it to go to setup.ooma.com? If so, I'm not behind my router's firewall which I'd like to be behind.

I can get to every other website just fine through my router just not setup.ooma.com. Can anyone explain what is going on? Thanks.
#34906 by oldanbo
Thu Nov 26, 2009 9:21 pm
WayneDsr wrote:Try going to http://172.27.35.1

Wayne

Yes and when you get there put the IP address assigned to your ooma into the DMZ. Then you will be able to access it via that IP address. :)

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