Settings for my second phone number w/Premier

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
rivman20
Posts: 14
Joined: Wed Aug 26, 2009 7:26 pm

Re: Settings for my second phone number w/Premier

Post by rivman20 » Mon Nov 30, 2009 7:42 pm

Groundhound wrote:Are you sure your scout is assigned to your second number? You should have been required to pick another password for the my.ooma login for that number.
I believe so, I can log in to both numbers on myooma.

feartheturtle
Posts: 108
Joined: Tue Sep 08, 2009 5:02 am
Location: Maryland

Re: Settings for my second phone number w/Premier

Post by feartheturtle » Mon Nov 30, 2009 8:47 pm

rivman20:
Have you called Ooma CS to verify the ID number on your scout? There are many scouts that shipped with the incorrect ID number. Ooma CS can view your scout information through their system and make the correction for you (if that happens to be the issue).

rivman20
Posts: 14
Joined: Wed Aug 26, 2009 7:26 pm

Re: Settings for my second phone number w/Premier

Post by rivman20 » Fri Dec 04, 2009 8:53 pm

feartheturtle wrote:rivman20:
Have you called Ooma CS to verify the ID number on your scout? There are many scouts that shipped with the incorrect ID number. Ooma CS can view your scout information through their system and make the correction for you (if that happens to be the issue).
I have not. I will call them tomorrow and see what they have to say. Thanks.

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