Non hubbed phone jacks not working

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in2dadark
Posts: 71
Joined: Fri Mar 13, 2009 5:29 am

Non hubbed phone jacks not working

Post by in2dadark » Sun Nov 22, 2009 4:42 pm

My hub phone works fine and my scout phone works fine. But he jacks don't work unless there is either a hub or a scout plugged into them first. I tested my scout jack by unplugging the scout and then just plugging the phone straight in and NOTHING. I plugged back in the scout and the phone worked fine. I have another home I live in seasonally and all the jacks work with and without a scout. And I had no problem setting up the service in that house.

Any ideas on what the problem might be..? Thanks

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southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: Non hubbed phone jacks not working

Post by southsound » Sun Nov 22, 2009 11:46 pm

I'm going to make some guesses here since you didn't provide a lot of information. First off, I assume you are using cable and not DSL. If that is the case, I will also assume that you have connected the wall ports on both the hub and the scout to the existing wiring. That would give you the results you currently experience. If you want to fire up the rest of the jacks for regular phones without using a scout, just use a splitter (single line - not a two line variety) to connect both the wall and phone jacks on the hub to the existing wiring. That will allow both the scout and regular telephones to work. If you have DSL reply back and I can give you some additional advice. :cool:
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in2dadark
Posts: 71
Joined: Fri Mar 13, 2009 5:29 am

Re: Non hubbed phone jacks not working

Post by in2dadark » Mon Nov 23, 2009 9:01 pm

southsound wrote:I'm going to make some guesses here since you didn't provide a lot of information. First off, I assume you are using cable and not DSL. If that is the case, I will also assume that you have connected the wall ports on both the hub and the scout to the existing wiring. That would give you the results you currently experience. If you want to fire up the rest of the jacks for regular phones without using a scout, just use a splitter (single line - not a two line variety) to connect both the wall and phone jacks on the hub to the existing wiring. That will allow both the scout and regular telephones to work. If you have DSL reply back and I can give you some additional advice. :cool:
Thanks. This was a basic setup issue that i should have just looked up before I did it again. After using it for 6 months up north I guess I thought I was an expert and didn't need to look up the basic set up procedure.

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Leeway
Posts: 933
Joined: Tue Apr 28, 2009 6:50 pm
Location: North of Milwaukee WI

Re: Non hubbed phone jacks not working

Post by Leeway » Mon Nov 23, 2009 9:10 pm

in2dadark wrote: This was a basic setup issue that i should have just looked up before I did it again. After using it for 6 months up north I guess I thought I was an expert and didn't need to look up the basic set up procedure.

I hear you !!! I hooked up a hub for my son yesterday. I didn't bother to look at the directions because I had one for nearly a year & it is so simple, you just think you know exactly what to do.... Wrong!! Open book and read step one then smak yourself in the head.

Glad you got it and believe me I understand.

Donna

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