Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#29746 by murphy
Wed Oct 28, 2009 2:52 am
The URL for My Ooma is:

https://my.ooma.com

Note the s.
You have to be in secure mode to log in.
#29781 by murphy
Wed Oct 28, 2009 7:12 am
drpkatz wrote:How do I get into secure mode?

A URL that begins with https is a secure connection.
#29783 by murphy
Wed Oct 28, 2009 7:24 am
What browser are you using? It works fine for me with the Firefox browser.
#29809 by Magus
Wed Oct 28, 2009 10:34 am
OSX 10.5.8
Safari 4.0.3 Does not Work :cry: .Gets error page. ["We're sorry, there was a problem processing the page. If this page continues to appear, please contact Ooma Support. You can also report this issue in the Ooma Forum."]
Mozilla Firefox 5.0 Works OK :D .
Opera 10.01 Works OK :D

Paralels Desktop 4.0.3848, Windows XP sp3
IE 8.0.6001.18702 Works OK :D
Mozilla Firefox 5.0 Works OK :D
#29812 by murphy
Wed Oct 28, 2009 10:53 am
Safari 4.0.3 on OS X 10.5.8 works for me. Try clearing the Safari cache.
#29883 by photorob
Wed Oct 28, 2009 4:25 pm
Using Safari 4 have never had issue but for the last 2 days get the same errror message when I attempt to log in. I cleared hx reset Cache without success. Would love solution or ideas for a fix
#29885 by MartyxB
Wed Oct 28, 2009 4:28 pm
I am getting ->

Ruby on Rails application could not be startedThere appears to be a database problem.
Your config/database.yml may not be written correctly. Please check it and fix any errors.
Your database schema may be out of date or nonexistant. Please run rake db:migrate to ensure that the database schema is up-to-date.
The database server may not be running. Please check whether it's running, and start it if it isn't.
Error message:
Mysql::Error: Incorrect information in file: './myooma/features.frm': SHOW FIELDS FROM `features` (ActiveRecord::StatementInvalid)
Exception class:
ActiveRecord::StatementInvalid
Application root:
/oomashare/www/myooma

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