Periodically recycle ooma telo?

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wenmang
Posts: 16
Joined: Tue Oct 13, 2009 9:59 am

Periodically recycle ooma telo?

Post by wenmang » Wed Oct 21, 2009 3:09 pm

I installed telo yesterday and everything seemed going well. Calling my ooma phone from my work# this morning, directly went to voice mail(maybe at that time, ooma already went dead). When I came home today, line 1 is solid "blue", but line 2 is blinking "red", and there is no dial tone on the handset. What does it mean line 2 button is blinking red? Have to recycle ooma box, then all blue lights come back, and ooma starts working again. Called customer service and was told that I have to recycle ooma box every month or so. Is this kind of advice making sense? I will try to observe ooma for another week or so, if telo keep stop working everyday and have to do recycle frequently, that will be not what I want from voip service.

murphy
Posts: 7238
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Periodically recycle ooma telo?

Post by murphy » Wed Oct 21, 2009 3:32 pm

A blinking 2 means that line 2 is on hold.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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hackerguy
Posts: 49
Joined: Sun May 24, 2009 10:28 pm
Location: Covington, TN

Re: Periodically recycle ooma telo?

Post by hackerguy » Wed Oct 21, 2009 3:39 pm

I had to power cycle my scout yesterday. Calls were going directly to voicemail. Not sure why. No other problems that I was aware of.

wenmang
Posts: 16
Joined: Tue Oct 13, 2009 9:59 am

Re: Periodically recycle ooma telo?

Post by wenmang » Wed Oct 21, 2009 5:13 pm

Why line 2 on hold? I didn't use line 2 at all and actually no one at home is using ooma at that time, why it is blinking then? hopefully, it quietly goes away

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