Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#27625 by murphy
Mon Oct 19, 2009 4:56 pm
Is that a complete dummy address?

my.simulscribe.com does not exist in the DNS lookup tables.
#27628 by dsegel
Mon Oct 19, 2009 5:20 pm
Works for me...

MacMini:~ daniel$ ping my.simulscribe.com
PING my.simulscribe.com (208.67.219.132): 56 data bytes
64 bytes from 208.67.219.132: icmp_seq=0 ttl=54 time=18.297 ms
64 bytes from 208.67.219.132: icmp_seq=1 ttl=54 time=17.016 ms
64 bytes from 208.67.219.132: icmp_seq=2 ttl=54 time=22.017 ms

I just changed the part prior to the @ so I don't get spammed.
#27684 by dsegel
Mon Oct 19, 2009 8:06 pm
OK, I see that the response I got earlier (previous message) is from the OpenDNS service that computer was using.

my.simulscribe.com probably doesn't exist as an actual server; the MX record points to email0.simulscribe.com, but the my.ooma.com validation script is probably trying to verify the domain as entered rather than using the MX record DNS response.

I'll contact support and ask them about it.

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