Unable to specify >2 voicemail notification destinations

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sves
Posts: 17
Joined: Sat Oct 03, 2009 9:36 am

Unable to specify >2 voicemail notification destinations

Post by sves » Sun Oct 04, 2009 12:06 pm

I'm trying to configure three destinations for voicemail notifications (two Mobile/SMS and one email). While the My Ooma web interface will let me add all three, if I log out and back in, only the first two that I configured are visible.

I've tried removing and re-adding all three, and switching up the order. It's always the last destination I add that gets dropped off. Happens in both Safari and Firefox (Mac), but it's not just a display issue...if I leave myself a test voice message I only get the notification at the two destinations that are preserved.

Is there a limit to the number of notifications you can specify? I would expect the web interface to not let me add a third if that were the case.

hpepper
Posts: 752
Joined: Mon Apr 27, 2009 10:29 am
Location: Columbus, Ohio

Re: Unable to specify >2 voicemail notification destinations

Post by hpepper » Mon Oct 05, 2009 5:01 am

Yep - I am getting the same thing. After you add the third one and click save, it doesn't give you the option to add any more, yet when I log out and back in, only two are showing up - must be a bug. I think I remember being able to have three previously.

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Dennis P
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Location: Palo Alto, CA
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Re: Unable to specify >2 voicemail notification destinations

Post by Dennis P » Mon Oct 05, 2009 10:52 am

Can you tell me what OS and browser versions you are using? I'm able to add three destinations in Firefox 3.5.3.

hpepper
Posts: 752
Joined: Mon Apr 27, 2009 10:29 am
Location: Columbus, Ohio

Re: Unable to specify >2 voicemail notification destinations

Post by hpepper » Mon Oct 05, 2009 10:52 am

IE8

Again - I can see the third line appear and put the info in - but then after I click save and logout and then log back in - Just two are there.

sves
Posts: 17
Joined: Sat Oct 03, 2009 9:36 am

Re: Unable to specify >2 voicemail notification destinations

Post by sves » Mon Oct 05, 2009 11:40 am

I'm using Safari and Firefox on Mac OS X.

The problem isn't being able to add a third destination; it's that the third destination does not persist after a logout (nor does it actually work as a notification destination).

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Dennis P
Ooma Moderator
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Joined: Fri Apr 25, 2008 9:09 am
Location: Palo Alto, CA
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Re: Unable to specify >2 voicemail notification destinations

Post by Dennis P » Mon Oct 05, 2009 12:47 pm

Ok, got it. Reproduced the problem and will submit a bug for it.

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