Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#23942 by Lola
Sun Oct 04, 2009 9:16 am
I am not sure if this is a bug or not, but I cannot get a listing of all my international calls with the itemized price on them.
When I go to : Account->Prepaid Account I find a listing but it only goes to august, none of my calls from september or october are listed. Are these supposed to be there. My international calls do appear in the call log, but they are mixed in there with all other calls and they do not display the charges.
#23949 by dtalwar
Sun Oct 04, 2009 9:30 am
I just checked my prepaid account activity and noticed the same thing ... I am noticing mostly August and a couple of calls in early September, but I have more, which aren't showing up.
#24079 by Lola
Sun Oct 04, 2009 8:27 pm
I am thinking this is probably one of the bugs introduced by the new site. No biggie, but wonder how I would go about reporting this to make sure the right people know about it.
Last edited by Lola on Mon Oct 05, 2009 1:42 pm, edited 1 time in total.
#29434 by Bobby B
Mon Oct 26, 2009 9:57 am
majidmo wrote:Today is October 24th and this hasn't been fixed yet. I wonder if you are considering this as a high priority issue.


This was fixed on October 9th - are you still not seeing your most recent calling records? If your balance showing up correctly?

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