Voice Mail Preferences Not Being Saved

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
Post Reply
sury
Posts: 1
Joined: Fri Oct 02, 2009 9:54 am

Voice Mail Preferences Not Being Saved

Post by sury » Fri Oct 02, 2009 10:02 am

I tried to change the number of rings before voice mail picked up (currently set to 6 rings) to 4 rings. I also tried to have the voice mail alert notified to a mobile number. When I click on "Save" afte making these changes, I am immediately directed to an apparently non-existent page (https://my.ooma.com/voicemail/save_preferences).

Any idea as to how to solve this issue?

Thanks.

User avatar
Dennis P
Ooma Moderator
Posts: 1858
Joined: Fri Apr 25, 2008 9:09 am
Location: Palo Alto, CA
Contact:

Re: Voice Mail Preferences Not Being Saved

Post by Dennis P » Fri Oct 02, 2009 1:17 pm

Is there a stub entry under "Voicemail forwarding and notifications"? If so, delete it and try saving again.

Post Reply