Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#23309 by gpadick
Fri Oct 02, 2009 8:47 am
I have a different problem. When adding a number to my personal Blacklist, I click on the "Add to Blacklist" button and I get a dialog box with the correct number. I then enter the Category and click save. The "Manage blacklist item" box quickly displays "loading" momentarily. But does not close. Later I check to see if it was added. And it wasn't added. :( Probably because I had to click the "X" in the dialog box.

By the way this is happening when adding from the "Call Logs" list. It seems to work when I add them through the preferences "Blacklists" dialog box.
#23699 by gpadick
Sat Oct 03, 2009 8:20 am
The process of adding a number from the Call Logs seem to be working now. The thing different now is there is no indicator that we already have this number in our black list - like before. Will this get fixed or changed? Keep up the good work guys. :)

I am using Windows Vista and Firefox 3.5.3.
Last edited by gpadick on Sat Oct 03, 2009 9:05 am, edited 1 time in total.
#23702 by tkramer
Sat Oct 03, 2009 8:44 am
It's still not working for me.

I'm using Fedora Core 11 and Firefox 3.5.3

after the new site change clicking on the blacklist in the call log it would never add the blocked caller but I could manually add it in the blacklist section.

Now today it acts as if it is adding the blacklist from the call log, but when I check in the black list section, it's adding a different number.
#23708 by jtykal
Sat Oct 03, 2009 9:10 am
Ubuntu Linux:
Firefox 3.0.14 -- "random" names and numbers in the Add to Blacklist dialog from the Call Logs
Firefox 3.5.3 -- Same issues as described above
Internet Explorer 6.0 -- really ugly! screen layout completely jumbled, and still the same issues as above

Seems to perhaps be account-related and not browser-related? Dennis, if you want to log in to my account and try it from your end, feel free. Contact me if you need password info or if you would like me to try other tests.
#23733 by Dennis P
Sat Oct 03, 2009 10:35 am
We're working on the issue of the wrong phone number showing up when you click to add the call to your blacklist. We'll also take a look at the icon not showing up once a call is blacklisted.

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