ooma - when will my lounge issue be fixed?!?!

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Joined: Tue Apr 28, 2009 6:50 pm
Location: North of Milwaukee WI

Re: ooma - when will my lounge issue be fixed?!?!

Post by Leeway » Sat Oct 03, 2009 2:59 pm

Well, I am glad you got both directions in your address. It remains to be seen if they write me an email to say that mine is not correct since I used the apt/unit number.

When I look at my complete address in my profile, it does say what it needs to say. And... who says you couldn't have an apt/unit that reads "20W". I will be upset if they tell me I can't do that. :shock:

Obviously, where ever the page is being set up, they do not have to do what we have to do for emergencies.

I do not use both directionals in places other than emergency. On the other hand there are cities near me that literally demand that both be used. I think others are going to object to the methodology that Ooma uses. I still say blank fields or a second address box would be much better.

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Re: ooma - when will my lounge issue be fixed?!?!

Post by tailwheel » Sat Oct 03, 2009 8:05 pm

OK, this problem is now really fixed! I got a message late tonight from Bobby B. indicating they put a real fix in (apparently the last fix was temporary from what I can gather) to allow a more free form entry in the Street Number field. I was able to enter N10W12345 into this field which was exactly what I needed. I'm having no more login problems or 500 page errors either.
The ooma people really seem to be working hard to get these issues worked out. Very nice job! Much appreciated.
Ooma Hub/Scout owner since March 2009

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