Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#10696 by jismon
Tue Jun 02, 2009 7:41 pm
I am gettin busy dial tone on my Ooma. I powered off everything and turned back on then it worked for only for one phone call, after I hang up, busy dial tone and unable to make or receive calls. Blue light stay on the Ooma Hub. line one was on red color for the first call, but it off after I hang up.
#10697 by niknak
Tue Jun 02, 2009 7:44 pm
maybe the telephone you have plugged in is defective? Try another phone plugged in to the hub
#10698 by jismon
Tue Jun 02, 2009 7:51 pm
I tried different phones.. still gettin the busy dial tone..
#10699 by niknak
Tue Jun 02, 2009 7:54 pm
Is the tone a "fast busy" or normal busy signal?
If "fast busy" you may need to call customer service to report it
They can trace the call progress to/from your hub
#10705 by scottlindner
Wed Jun 03, 2009 5:32 am
Do you have regular phone service that Ooma is plugged into, or just Ooma? I forget the term used for this configuration.
#10727 by scottlindner
Wed Jun 03, 2009 11:24 am
jismon wrote:its fast busy signal. and only ooma service.


What happens when you call your telephone number? Does Ooma ring your phone or does it go straight to voice mail?

I don't have a clue, I'm just poking holes at the problem to see if something sticks.

Scott
#10736 by niknak
Wed Jun 03, 2009 6:52 pm
jismon wrote:its fast busy signal. and only ooma service.


Fast busy means there is a problem with OOMA's partner in your rate center
You should contact OOMA customer service and open a trouble ticket

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