No longer able to add numbers to my blacklist

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
Post Reply
dalime
Posts: 21
Joined: Sun Dec 20, 2009 8:20 pm

No longer able to add numbers to my blacklist

Post by dalime » Mon Jun 17, 2013 9:13 pm

For a few weeks now, every time I try to add a number to blacklist I get a "Failed to add number to blacklist message".

Anyone have this problem or know of a solution?

Thanks.

User avatar
lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: No longer able to add numbers to my blacklist

Post by lbmofo » Mon Jun 17, 2013 9:38 pm

Did you reach 256 limit?
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

Image

dalime
Posts: 21
Joined: Sun Dec 20, 2009 8:20 pm

Re: No longer able to add numbers to my blacklist

Post by dalime » Tue Jun 18, 2013 5:01 pm

No. I only have 90 in my list.

User avatar
lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: No longer able to add numbers to my blacklist

Post by lbmofo » Tue Jun 18, 2013 5:02 pm

Try deleting your browser history/cookies and try again or use a different browser.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

Image

dalime
Posts: 21
Joined: Sun Dec 20, 2009 8:20 pm

Re: No longer able to add numbers to my blacklist

Post by dalime » Tue Jun 18, 2013 9:26 pm

Tried both of those to no avail.

User avatar
lbmofo
Posts: 9337
Joined: Sun Mar 14, 2010 7:37 pm
Location: Greater Seattle
Contact:

Re: No longer able to add numbers to my blacklist

Post by lbmofo » Tue Jun 18, 2013 9:34 pm

What happens when you try to manually add numbers to blacklkist

https://my.ooma.com/blacklists

Add to Blacklist link

I think it might be time to call Ooma customer service.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

Image

Post Reply