Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#109712 by hoosierlen
Fri May 10, 2013 6:09 am
I just activated my Ooma Telo yestreday. The installation went smoothly and I thought everything was working well. But I found later that while a making calls, the call would be dropped and replace by the dial tone. This happened several times and my wife who was making the calls isn't a happy camper. I'm using a Comcast Internet setup with a separate modem and router. I'm hardwired from the router to the Ooma, Any ideas or suggestions?
#109714 by denmarks
Fri May 10, 2013 6:56 am
Is your set up Modem-Ooma-Router? If so you can do an internet speed check and set your upload speed at 80% of that in the Ooma router settings. You will need a computer connected to the ooma router and go to in your browser to see inside your ooma box.
Check out another discussion here viewtopic.php?f=2&t=12613&start=10
I am not an expert and trying myself to learn the best way to set up ooma in sometimes strange environments.

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