Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
- Posts: 11
- Joined: Tue Dec 04, 2012 5:34 pm
- Posts: 6388
- Joined: Mon Nov 08, 2010 4:41 pm
Check your version of firmware. Firmware 66439 was supposed to fix that issue. If you don't have firmware 66439 or a later verison of Fimware, contact Ooma Customer support and have them update you firmware. You may have to ask for level three support to have this accomplished.
Phone: 1-888-711-OOMA (6662)
Hours: Weekdays 7am-7pm PT, Weekends 8am-5pm PT