Linx goes offline randomly

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
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wwest
Posts: 11
Joined: Tue Dec 04, 2012 5:34 pm

Linx goes offline randomly

Post by wwest » Thu Mar 28, 2013 9:06 am

That's all...

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: Linx goes offline randomly

Post by thunderbird » Thu Mar 28, 2013 2:55 pm

Check your version of firmware. Firmware 66439 was supposed to fix that issue. If you don't have firmware 66439 or a later verison of Fimware, contact Ooma Customer support and have them update you firmware. You may have to ask for level three support to have this accomplished.

Customer Support
Email: support@oomacare.com
Phone: 1-888-711-OOMA (6662)
Hours: Weekdays 7am-7pm PT, Weekends 8am-5pm PT

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