line in use

Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
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haithuy
Posts: 1
Joined: Mon Jan 14, 2013 8:22 pm

line in use

Post by haithuy » Mon Jan 14, 2013 8:32 pm

Please help with the term LINE IN USE appears on phones and base so I can't make a call. On Ooma does't shows any problem?

thunderbird
Posts: 6388
Joined: Mon Nov 08, 2010 4:41 pm

Re: line in use

Post by thunderbird » Tue Jan 15, 2013 5:01 am

haithuy wrote:Please help with the term LINE IN USE appears on phones and base so I can't make a call. On Ooma does't shows any problem?
Make sure that all phones are off or on their cradles. Next listen for Ooma dial tone.

If you still have the problem, remove power from the Ooma Telo and then repower the Ooma Telo.

If you still have the problem, disconnect the phone cord from the Ooma Telo Phone port. Next connect only one corded phone to the Ooma Telo phone port. Then listen for the Ooma dial tone.

If you can hear the Ooma dial tone, connect and disconnect phones until you figure out which phone is causing the problem.

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