Account Name and Call Name

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dastagg
Posts: 5
Joined: Sat Apr 18, 2009 7:03 pm

Account Name and Call Name

Post by dastagg » Sat Apr 18, 2009 7:06 pm

On top of the lounge, it has my first name but is mispelled. Also, on calls out, it says it will display my last name and also mispelled first name. I changed the name in the dit feature of account but still doesn't change the name displayed.

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Bobby B
Ooma Moderator
Posts: 1457
Joined: Mon Feb 18, 2008 8:41 pm
Location: Palo Alto, CA
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Re: Account Name and Call Name

Post by Bobby B » Mon Apr 20, 2009 9:21 am

This is probably a Lounge bug - it looks like it was not pulling your service address name (which is what you can update in the Lounge), but was instead reading your shipping address name.

I've corrected your name and opened a bug to fix this issue.

Thanks!
Bobby B

dastagg
Posts: 5
Joined: Sat Apr 18, 2009 7:03 pm

Re: Account Name and Call Name

Post by dastagg » Wed Jul 01, 2009 5:34 pm

So far, it still shows my name incorrectly in Ooma Lounge as my caller name.

dastagg
Posts: 5
Joined: Sat Apr 18, 2009 7:03 pm

Re: Account Name and Call Name

Post by dastagg » Thu Jul 30, 2009 12:44 pm

Still no change in name.

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