Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#7760 by daet
Thu Apr 16, 2009 10:10 pm
kenfused wrote:Hi,
Just about to finish my porting and kiss ATT goodbye!

how can I confirm that 911 knows where I live?
where do I register this info?

Register your address in the Ooma Lounge (under Account, then Preferences). The best way to confirm that 911 knows your address is to dial 911; explain to the operator that you just got a new phone and want to confirm the address for your number that is displayed on their screen.
#7774 by murphy
Fri Apr 17, 2009 2:35 am
daet wrote:
kenfused wrote:Hi,
Just about to finish my porting and kiss ATT goodbye!

how can I confirm that 911 knows where I live?
where do I register this info?

Register your address in the Ooma Lounge (under Account, then Preferences). The best way to confirm that 911 knows your address is to dial 911; explain to the operator that you just got a new phone and want to confirm the address for your number that is displayed on their screen.

The best way to do that is to call the 911 emergency center's non-emergency number and schedule a time to call 911 that is acceptable to them.

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