enable "fax mode"

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roodhawg
Posts: 7
Joined: Thu Oct 04, 2012 10:51 am

Re: enable "fax mode"

Post by roodhawg » Tue Oct 16, 2012 9:51 am

Dave,
I am unable to get my security system to work either. Specifically, my security panel calls out just fine, but, the security monitoring center does not recognize the tones sent over the line by the Ooma. The result is that the security monitoring station rejects the call as inauthenticated and hangs up on it. The security panel will repeat this process and continute to get hung up on about 15-20 times until it gives up. I paid an installer to come out and he tried everything to get it to work. Ooma suport was not knowledgable enough to help guide us.

*99 and *98, or any * prefix is not possible with my panel for dialing because the * = "Save" the call out number.

Were you able to get yours working again?

Thanks

murphy
Posts: 7166
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: enable "fax mode"

Post by murphy » Tue Oct 16, 2012 11:35 am

What brand is the panel?
On an Ademco Vista 20P
* 99 pause
is entered as
#1199#13
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

roodhawg
Posts: 7
Joined: Thu Oct 04, 2012 10:51 am

Re: enable "fax mode"

Post by roodhawg » Wed Oct 17, 2012 5:28 pm

Are these codes also good for an Ademco/Honeywell Lynx? I just found out that is the panel model.

Thanks

murphy
Posts: 7166
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: enable "fax mode"

Post by murphy » Wed Oct 17, 2012 5:43 pm

roodhawg wrote:Are these codes also good for an Ademco/Honeywell Lynx? I just found out that is the panel model.

Thanks
Yes. Any installer that doesn't know how to do this or where to find it in the installation manual is a poor installer.
Or else didn't want to do it so he could sell you a GSM radio.
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Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

roodhawg
Posts: 7
Joined: Thu Oct 04, 2012 10:51 am

Re: enable "fax mode"

Post by roodhawg » Mon Jan 28, 2013 6:26 pm

Murphy,
Thanks for this. I do not believe that we tried this combination of values. I'll post back once I have a chance to tinker with it again...

Tom
Ooma Moderator
Posts: 4328
Joined: Sat Sep 05, 2009 8:07 am

Re: enable "fax mode"

Post by Tom » Tue Jan 29, 2013 8:27 am

For fax mode please see viewtopic.php?f=2&t=15197

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