Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#81638 by zhulx
Wed May 18, 2011 7:47 pm
I cannot hear the OOMA dial tone, but just a regular dial tone. Calling out is ok. However, when I call my OOMA number, it say " the person you are calling cannot take your call right now". Does anyone have an idea here?
#81639 by thunderbird
Wed May 18, 2011 7:51 pm
zhulx wrote:I cannot hear the OOMA dial tone, but just a regular dial tone. Calling out is ok. However, when I call my OOMA number, it say " the person you are calling cannot take your call right now". Does anyone have an idea here?

Try pressing the Envelope button on the face of the Ooma Telo. Press it until it turns yellow. Than press it again until it turns blue, than listen for the Ooma dial tone.

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