Call Log Display

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EA PA
Posts: 576
Joined: Sat Jan 22, 2011 11:19 am

Re: Call Log Display

Post by EA PA » Mon Jun 20, 2011 1:16 pm

lbmofo wrote:I noticed that Ooma changed how call log displays.

Now, you explicitly specify what you want to see.

All calls
Incoming calls
Outgoing calls
Missed calls

I guess support page needs update :)

http://ooma.custhelp.com/app/answers/detail/a_id/129/
Wow - yes - how about it! Excellent improvement!

Thanks Ooma :D
Customer Since: 12/2010
Telecom Equipment: 1 Telo, 1 Handset, (4) Dect 6 Uniden DECT1580-4WXTPT
IN THE MONEY: 09/2011
Poor Legacy Carrier: Frontier

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Posts: 48
Joined: Tue Mar 02, 2010 1:51 pm

Re: Call Log Display

Post by PTS » Wed Jun 22, 2011 2:51 pm

I like the new display for the Call Logs.

But. The old UI allowed the user to multi-select, that is to select more than one call type. I periodically used this feature to select both Incoming and Missed Calls (filtering out Outgoing Calls) with the rows displayed set to 100 to view any numbers that I should add to my personal blacklist.

This isn't a big deal, I just have an additional step.

Customer Since: 2/24/10 (Ported from Verizon 3/12/10)
Service: Premier
Internet: Comcast 55 Mbps/10 Mbps
Setup: Motorola SB6121 -> Netgear WNDR4000 -> Ooma Telo
Phone: Panasonic Dect 6.0 - 3 Cordless handsets (KX-TG6412M)
Status: Very Happy

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EA PA
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Joined: Sat Jan 22, 2011 11:19 am

Re: Call Log Display

Post by EA PA » Wed Jun 22, 2011 3:34 pm

lbmofo wrote:I think ooma can fix this easily. One option: put a checkbox on each category and make default all checked; show all. Checked = current dark highlight, unchecked = current lighter highlight (filter or don't show).
lbmofo - It looks like you had the right idea. To provide the best solution, the inverse of what they had (all light color) and select what ever you want (darker), vs the filter, or your recommended alternative would have pleased most users. The solution they incorporated suits me fine. But it looks like more variety may be needed to serve all. It is not easy an easy task to please all the users! Ooma, maybe a second shot at it...?
Customer Since: 12/2010
Telecom Equipment: 1 Telo, 1 Handset, (4) Dect 6 Uniden DECT1580-4WXTPT
IN THE MONEY: 09/2011
Poor Legacy Carrier: Frontier

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lbmofo
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Re: Call Log Display

Post by lbmofo » Wed Jun 22, 2011 4:02 pm

The new way is more intuitive for sure but took away a bit from the old way.... :)
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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