Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
#79013 by tomcat
Mon Apr 11, 2011 7:25 am
Looks as though the mobile version of MyOoma isn't prompting for the password like the full site when trying to save profile information.

Last night I was trying to use my cell phone to update my profile in MyOoma. (I was adding my mobile number: Account > Profile > Mobile number). When I hit "Save" I get an error stating the password is incorrect. I wasn't prompted for a password nor is there a place to enter a password. I tried two more times, but still received the same error.

This morning I went into MyOoma using my computer to change the info. I was given a pop-up box asking for my password. I entered it and the setting were saved.

Not a huge deal for me, but wanted to let others know in case they run into the same situation.

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