Caller Id not showing phone number

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thunderbird
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Re: Caller Id not showing phone number

Post by thunderbird » Tue Apr 05, 2011 4:18 am

nn5i wrote:
thunderbird wrote:Dial *#*#001 to hear the firmware version.
That doesn't work for me -- all I get is the off-hook warning noise.
Dial *#*#001 is part of the new firmware update, so you probably don't have the update yet.

murphy
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Re: Caller Id not showing phone number

Post by murphy » Tue Apr 05, 2011 6:30 am

nn5i wrote:
thunderbird wrote:Dial *#*#001 to hear the firmware version.
That doesn't work for me -- all I get is the off-hook warning noise.
It only works after you have the 45073 firmware.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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nn5i
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Re: Caller Id not showing phone number

Post by nn5i » Tue Apr 05, 2011 3:41 pm

murphy wrote:
nn5i wrote:
thunderbird wrote:Dial *#*#001 to hear the firmware version.
That doesn't work for me -- all I get is the off-hook warning noise.
It only works after you have the 45073 firmware.
Ah, that's me -- always a day late and a dollar short.

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lbmofo
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Re: Caller Id not showing phone number

Post by lbmofo » Tue Apr 05, 2011 3:50 pm

nn5i wrote:Ah, that's me -- always a day late and a dollar short.
Good thing you have Ooma? Otherwise, more than a dollar short? :)
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
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electriclm
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Re: Caller Id not showing phone number

Post by electriclm » Fri Apr 08, 2011 6:29 am

my phone still not fixed. caller ID has not worked for a month.

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lbmofo
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Re: Caller Id not showing phone number

Post by lbmofo » Fri Apr 08, 2011 7:01 am

electriclm wrote:my phone still not fixed. caller ID has not worked for a month.
This should be fixed when you get the latest firmware pushed to you.
thunderbird wrote: viewtopic.php?t=11265

Dial *#*#001 to speak the firmware version is only valid after you have received your NEW Ooma Telo 45073 Firmware update. An easy way to tell if you have the NEW 45073 Firmware update is when you push any of the buttons on the Ooma Telo, there will be beeps or Voice Statements.

If you want, you can view your current version of Firmware by accessing you Ooma Setup pages with a computer's wired LAN port connected with a network cable to the Ooma device's Home port. Restart you computer. Type in http://172.27.35.1 in your computer's browser window and the Ooma Setup page opens.thunderbird
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 100 Mbps/10 Mbps
Setup: SB6141/R6700/Ooma
MainStreetSHARES Ebates: get Ca$h Back when you shop online!!

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Bobby B
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Re: Caller Id not showing phone number

Post by Bobby B » Fri Apr 08, 2011 1:45 pm

The 45073 software update rollout will probably finish by the end of next week. We're working as quickly as possible to get this out to everyone affected by the caller-ID issue first.
Bobby B

lhight
Posts: 16
Joined: Sat Jun 19, 2010 7:26 pm

Re: Caller Id not showing phone number

Post by lhight » Fri Apr 08, 2011 4:01 pm

My caller ID started working again earlier this week. So, yippee! Those of you who are still waiting, I think it's gotta be soon.

dms
Posts: 6
Joined: Fri Jan 16, 2009 9:35 am
Location: California

Re: Caller Id not showing phone number

Post by dms » Fri Apr 08, 2011 9:48 pm

OK, I've had this problem since March 17. My voicemail pages read UNKNOWN CALLER line after line. Aaargh!
As of tonight, no fix yet!
I thought they said the push was to be sent to affected Telos first. Are there that many with the problem?

HELP!

In order to see caller id numbers, I've turned on multi-ring to include my cell phone. Then I do get all the caller id info on my cell. Should have thought of that sooner! I used to have multi-ring on all the time, and then calls started to drop all the time, and turning it off fixed the problem. My my ... fix one thing in software and you let a rabbit loose someplace else.

Still love my OOMA!

richalger
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Joined: Fri Mar 05, 2010 11:17 am
Location: Phoenix, AZ

Re: Caller Id not showing phone number

Post by richalger » Sat Apr 09, 2011 10:02 am

I have not been getting the phone number for caller id for some time now. I look forward to the update

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