My.Ooma fails to connect

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Joined: Wed Aug 04, 2010 6:02 pm

My.Ooma fails to connect

Post by TraderJim » Wed Feb 09, 2011 8:08 am

For months now, every time I go to in my browser, the first time I go there, it waits for a while, then I get an error page saying it could not connect, and to contact ooma support if this problem continues. OK, its continuing, and here I am.

However if I make a second attempt to connect, that one always works. Its 100% repeatable. The first try always fails, the second always works. Been like this for months.

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Re: My.Ooma fails to connect

Post by thunderbird » Wed Feb 09, 2011 8:28 am

Report your problem to:

Customer Support
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST

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Bobby B
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Re: My.Ooma fails to connect

Post by Bobby B » Wed Feb 09, 2011 9:58 am

Can you click the "Email report" link when you get the error page?
Bobby B

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Re: My.Ooma fails to connect

Post by Morac » Thu Feb 10, 2011 1:35 pm

Sounds like the same problem I'm seeing.

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