Problems using My Ooma? Ideas on how we can make it better? You’ve come to the right place.
- Posts: 16
- Joined: Wed Aug 04, 2010 6:02 pm
For months now, every time I go to my.ooma.com in my browser, the first time I go there, it waits for a while, then I get an error page saying it could not connect, and to contact ooma support if this problem continues. OK, its continuing, and here I am.
However if I make a second attempt to connect, that one always works. Its 100% repeatable. The first try always fails, the second always works. Been like this for months.
- Posts: 6388
- Joined: Mon Nov 08, 2010 4:41 pm
Report your problem to:
Phone: 1-888-711-OOMA (6662)
Monday-Friday 7am-7pm PST
Saturday-Sunday 8am-5pm PST
- Ooma Moderator
- Posts: 1457
- Joined: Mon Feb 18, 2008 8:41 pm
- Location: Palo Alto, CA
Can you click the "Email report" link when you get the error page?
- Posts: 212
- Joined: Sat Feb 05, 2011 12:03 pm