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- Posts: 58
- Joined: Fri Oct 02, 2009 7:39 pm
I have Lifetime Premier. I have both my main number and 2nd (free) number in Las Vegas area code.
I am moving to Scottsdale soon and would like to replace the 2nd number with a number local to Scottsdale.
Anyone know if it can be done? Online or do I need to call support?
Ooma Customer since August, 2009
Lifetime Premier Service
- Posts: 7176
- Joined: Tue Jan 27, 2009 12:49 pm
- Location: Pennsylvania
You need to call support.
It will cost $19.99.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx
- Posts: 153
- Joined: Wed Dec 16, 2009 8:28 am
- Location: Maryland
An alternative solution would be to choose a Scottsdale number from Google Voice and have that forwarded to your second Ooma number. Free and easy!
Telo w/ 2 Ooma Handsets
Annual Premier Subscriber
- Posts: 3519
- Joined: Fri Feb 06, 2009 11:31 am
- Location: Harstine Island, WA
I wonder if you could add a third number ($5 / month) and then after a month, have them discontinue the 2nd number? You might want to check with C/S to see how you discontinue a number. I think hat the $20 is pretty fair if it is your main number as it involves some account shifting - but just adding and subtracting a secondary number should either be a lot less or free if you can do it yourself. Remember to remind C/S that you are a lifetime premier customer.
Question: Will you have to change your login name to frankscottsdale?
ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
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