1. The username and password was easy to set up but there is no way to make the password visible. So when I installed ooma on my ipad and looked at the password (which I had forgotten since I set up the iphone weeks ago) it only showed ****. I had to create a new login, remember it and then configure ipad and iphone again. Not very well thought out.
At the least have a button there to email me the password...
2. I have two numbers and I would like to see the ability to decide which I want to make calls from (display as outgoing). As it is now I have to create two account (one for each number) and switch between them which is very inconvenient.
3. A iphone app (especially VoIP) needs to take advantage of running in the background. This is a must have and I hope it comes soon.
4. I like the call logs but they make no sense (also, why are they called "recent" ? call logs would make more sense)
a. I can't delete any items out of the logs, not individual or all...why not ? terrible design
b. I can see incoming calls but there is never anything there since the app can't receive incoming calls
5. Access to VM via the app is a must have since web access is not working for iphone/ipad users. Please add this ASAP
6. Incoming calls would be great but not without item 3. (running as a background process)
7. In the dial pad you can't paste a number in. This is absolute basic and needs to be there.
8. I like the build in support form but there are problems.
a. nobody ever seems to answer them (I sent two and never received anything)
b. No landscape mode which is also a standard must have for iphone/ipad apps now
c. iphones and ipad's have a nice build in spell checker but your support form is not taking advantage of it which makes typing that much harder. I would say this is a must have. Try it and you will agree
9. Call quality over 3G (I called germany several times) was terrible. I heard people well but on the other end they felt a robot called them and they could not really understand me most of the time.
This app is a great start but it feels it was rushed out and you did obviously not do any beta testing (which is possible to do for iphone apps, very easily)
and the faq - https://www.ooma.com/support/knowledgeb ... mobile-faq
Most of your questions/concerns are addressed there.
While you're waiting for VM access in the app, you can log into my.ooma and play your voicemails. It works well.
I suspect they beta tested, perhaps you can request to beta test any planned enhancements
I would find it very unsecure to have an app that did not obfuscate my password. Can you imagine the fun a person who found your iPhone would have if your passwords could be easily seen?cmeisel wrote:So when I installed ooma on my ipad and looked at the password (which I had forgotten since I set up the iphone weeks ago) it only showed ****. I had to create a new login, remember it and then configure ipad and iphone again. Not very well thought out.
Edit: After reading cmeisel's response below and noting that this is within the my.ooma.com site which is secure, I agree that it would be a great idea. Thanks for clearing it up for me.
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
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