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- Posts: 131
- Joined: Thu May 13, 2010 4:25 pm
I suggest Ooma lowers the porting price, as $40 sure seems like a lot of money to do this. Yes I could get the porting for free if I got the Premier service, but I think Premier is way to expensive for the features I would actually use.
Come on Ooma, throw us a bone. Paying $40 to keep the same number we have had for over 12 years is just insane. I already paid a premium price for your device.
- Posts: 9337
- Joined: Sun Mar 14, 2010 7:37 pm
- Location: Greater Seattle
The price isn't insane IMHO, wholesale porting services on these types of ports cost $25+
Retail pricing of $40 is pretty reasonable considering ooma has to keep its LOA dept staffed.
The price you paid for the device gets you very inexpensive or free home phone service so I think paying the one time $40 fee for porting is very reasonable. It just adds ~1 month to folks' break even point.
Customer Since: 3/13/10
Hardware: Telo & Hub
Service: Premier 12/06/10
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- Posts: 1781
- Joined: Wed Mar 18, 2009 9:06 am
- Location: MI
I think the reason that the price of porting is high is because there's no monthly service fee. So they include it with a year of Premier.
There are other phone services (landline, cell and VoIP) that include porting for free, but they also have a monthly fee.
MagicJack and Google Voice with no monthly fees don't even offer porting.
- Posts: 18
- Joined: Tue May 18, 2010 4:40 am
I don't feel $40 is too expensive either, considering you're going to save that in one to two months of dropping your existing service.
- Ooma Moderator
- Posts: 1457
- Joined: Mon Feb 18, 2008 8:41 pm
- Location: Palo Alto, CA
Yes, that's exactly right. Other phone providers absorb the costs associated with porting because they recoup them with monthly service fees over time.
bw1 wrote:There are other phone services (landline, cell and VoIP) that include porting for free, but they also have a monthly fee.
- Posts: 7
- Joined: Thu Jul 15, 2010 11:02 am
$40 porting fee is very reasonable I think. Its a one time fee and thats it. Ooma should probably raise it and not lower it in fact, since they aren't charging anything a month for their service (unless you have Premier).