Ooma Mobile - Password & Premier Minutes

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bw1
Posts: 1781
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Re: Ooma Mobile - Password & Premier Minutes

Post by bw1 » Tue Jun 29, 2010 10:18 am

csilver wrote:This app does not make any sense. I thought the whole reason for this app was to use Ooma's minutes for FREE through my Wi-Fi. What's the difference if I use my iPhone or my home phone to talk at my house. Are they not the same minutes? Then why would I get charged for using minutes with my iPhone?

Strike two for the Ooma iPhone app.
Why would you want to use it at home? The reason is so you can use it through Wifi or 3G while on the go instead of your cell phone minutes.

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lbmofo
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Re: Ooma Mobile - Password & Premier Minutes

Post by lbmofo » Tue Jun 29, 2010 10:26 am

csilver wrote:This app does not make any sense. I thought the whole reason for this app was to use Ooma's minutes for FREE through my Wi-Fi. What's the difference if I use my iPhone or my home phone to talk at my house. Are they not the same minutes? Then why would I get charged for using minutes with my iPhone?

Strike two for the Ooma iPhone app.
The difference is that you are now mobile with your ooma number and your prepaid balance.

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frenchcamp49er
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Re: Ooma Mobile - Password & Premier Minutes

Post by frenchcamp49er » Tue Jun 29, 2010 10:30 am

I thought as a premeir member I get 250 free why would I need to pay for them?
Customer Since: January 2009
Ooma Hardware: Ooma Hub/Scout; Telo 04/02/10
Ooma Service: Premier Lifetime (Since December 2009)

frenchcamp49er
Posts: 167
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Re: Ooma Mobile - Password & Premier Minutes

Post by frenchcamp49er » Tue Jun 29, 2010 10:37 am

This stupid ten bucks for the app and now I have to pay ten more to use my 250 FREE minutes LAME. Getting a refund now.
Customer Since: January 2009
Ooma Hardware: Ooma Hub/Scout; Telo 04/02/10
Ooma Service: Premier Lifetime (Since December 2009)

dsinternet
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Re: Ooma Mobile - Password & Premier Minutes

Post by dsinternet » Tue Jun 29, 2010 10:41 am

I am wondering why premier users need to have a balance in the first place. The only reason I have a balance on my account is so I can use this app. I will never go over 200 minutes; so I will never use my balance. It seems kinda silly to force people to get something they might never use. I can see forcing basic users or premier users that go over their free minutes. I see the negative reviews in the app store and hate to give anyone another reason to give it a poor review. I think this Ooma app is great and love it. I want to see it succeed.

Groundhound
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Re: Ooma Mobile - Password & Premier Minutes

Post by Groundhound » Tue Jun 29, 2010 10:42 am

frenchcamp49er wrote:I thought as a premeir member I get 250 free why would I need to pay for them?
As a funds buffer to draw against (without stopping service) in case you exceed your 250 free minutes. I'm guessing the reason for the $10 minimum funds charge is because credit card transaction fees for Ooma would be too high for a lesser amount.

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bw1
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Re: Ooma Mobile - Password & Premier Minutes

Post by bw1 » Tue Jun 29, 2010 10:52 am

Groundhound wrote:
frenchcamp49er wrote:I thought as a premeir member I get 250 free why would I need to pay for them?
As a funds buffer to draw against (without stopping service) in case you exceed your 250 free minutes. I'm guessing the reason for the $10 minimum funds charge is because credit card transaction fees for Ooma would be too high for a lesser amount.
Seems like they could eliminate this requirement for Premier subscribers or give them a 2 cent balance to use.

I had a feeling this would cause contention.

frenchcamp49er
Posts: 167
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Re: Ooma Mobile - Password & Premier Minutes

Post by frenchcamp49er » Tue Jun 29, 2010 11:48 am

Well I suckered up added $10 and still not a dang THING !!!!!!
Customer Since: January 2009
Ooma Hardware: Ooma Hub/Scout; Telo 04/02/10
Ooma Service: Premier Lifetime (Since December 2009)

frenchcamp49er
Posts: 167
Joined: Thu Jan 08, 2009 8:42 pm

Re: Ooma Mobile - Password & Premier Minutes

Post by frenchcamp49er » Tue Jun 29, 2010 12:01 pm

Got it to work, finally but this app cost $20 not $10 as ooma says, I read in another app that they should make voip an in-app purchase, wifi would be free...this is the was it should have been done.
Customer Since: January 2009
Ooma Hardware: Ooma Hub/Scout; Telo 04/02/10
Ooma Service: Premier Lifetime (Since December 2009)

frenchcamp49er
Posts: 167
Joined: Thu Jan 08, 2009 8:42 pm

Re: Ooma Mobile - Password & Premier Minutes

Post by frenchcamp49er » Tue Jun 29, 2010 12:10 pm

OK, after the initial i'm pissed off period, the app works great over wifi and 3G, I would recommend the app, but not at the $20 price tag. I really see no use for this app, as I have a hugh amount of family minutes that we never use, I guess when/if i could answer a call that would be cool, and I would like access to mu account.
Customer Since: January 2009
Ooma Hardware: Ooma Hub/Scout; Telo 04/02/10
Ooma Service: Premier Lifetime (Since December 2009)

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