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#58615 by emarkay
Fri Jun 25, 2010 5:53 pm
New ooma user - just signed up. Using the "Hub-and-Scout" freebeee.
Managed to figure a way (trial and error) to get a phone number in my area code that even the fine foreigner on the other end of the Customer Support line couldn't find... I was going to pack the whole thing up and send it back if my locals would have had to LD to call me - it's bad enough we're a few miles from both the Time Zone and the LATA... If the gobs of cell carriers can get numbers in 812, why can't ooma?

Otherwise it seems to work fine - I have a 2 line POST phone with the "twisted pair" on line 1 and ooma on line 2. I calculate that in 6.6 months, ooma will have paid for itself, and yes, I know it's only "always on" as long as the Internet and the AC are on, but I have a mobile phone as a backup...

Next is to figure out about the answering machine they offer versus my good old Radio Shack clunker I have preferred for 15 years... Looking forward to learning more and "tweaking" for optimum usefulness.

MRK
#58622 by Groundhound
Fri Jun 25, 2010 6:38 pm
emarkay wrote:Next is to figure out about the answering machine they offer versus my good old Radio Shack clunker I have preferred for 15 years... Looking forward to learning more and "tweaking" for optimum usefulness.

Welcome to the forums. Although the Hub looks and acts somewhat like an answering machine, the controls are an interface to Ooma's voice mail system. Your voice mail messages are stored on Ooma's servers, not locally on the Hub. If you've not already done so, pick up the phone connected to the Hub and press the Hub's play button to complete setting up your voice mail options.
#58657 by emarkay
Sat Jun 26, 2010 3:58 pm
Thanks - done. :)
Now educate me as things seem to be in "flux" here. I will continue to have the free answering machine on my OOMA hub after the "Premier" trial runs out?
#58661 by bw1
Sat Jun 26, 2010 4:27 pm
emarkay wrote:Thanks - done. :)
Now educate me as things seem to be in "flux" here. I will continue to have the free answering machine on my OOMA hub after the "Premier" trial runs out?


You will continue to have basic voicemail with the Ooma and Core service. You won't have the enhanced voicemail features that are listed under Premier - https://www.ooma.com/premier/features, along with the other premier features, except you should still get caller id name (CNAM) and Anonymous Call blocking.

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