Suggestion for Telo Handset: Jump to Specific Contacts

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Cowboy11044
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Re: Suggestion for Telo Handset: Jump to Specific Contacts

Post by Cowboy11044 » Thu Apr 15, 2010 12:27 pm

OK, thanks, Groundhound. That now makes sense and seems to work for me. I'd rather not have to type in that many keystrokes to get to the contact I want to dial, but this will work. :)

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highq
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Re: Suggestion for Telo Handset: Jump to Specific Contacts

Post by highq » Thu Apr 15, 2010 1:36 pm

If I enter 53 [jkl def], I do get my (only) entry for a JEff.

When I enter 48 [ghi tuv], pray tell me what is the logic that proceeds to show me
DOnald, then IVan, then RAshmi?

murphy
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Re: Suggestion for Telo Handset: Jump to Specific Contacts

Post by murphy » Thu Apr 15, 2010 1:54 pm

Does each of their phone numbers have a 48 in it?
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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highq
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Re: Suggestion for Telo Handset: Jump to Specific Contacts

Post by highq » Thu Apr 15, 2010 2:28 pm

Boy, we're in a dark place with little twisty passages. :(

The first name has 48 in the phone number.
The second has IV, whose letters match the 4 and the 8 on a phone keypad.
And the last one has GU in the last name...

So this is a pattern search which is not examining just the first name, nor the last, nor the phone number, but a search which looks at all of them; to boot, the search is not anchored to the beginning of any of those fields.
The algorithm is so general as to be pretty useless.

Groundhound
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Re: Suggestion for Telo Handset: Jump to Specific Contacts

Post by Groundhound » Thu Apr 15, 2010 2:38 pm

highq wrote:Boy, we're in a dark place with little twisty passages. :(

The first name has 48 in the phone number.
The second has IV, whose letters match the 4 and the 8 on a phone keypad.
And the last one has GU in the last name...

So this is a pattern search which is not examining just the first name, nor the last, nor the phone number, but a search which looks at all of them; to boot, the search is not anchored to the beginning of any of those fields.
The algorithm is so general as to be pretty useless.
Twisty and interesting, but IMO still pretty useful if your goal is to get the desired name on the screen. If you know the name you can generally get there in 2-4 key strokes. If you don't know the name but know the area code and exchange you can still get there.

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Bobby B
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Re: Suggestion for Telo Handset: Jump to Specific Contacts

Post by Bobby B » Thu Apr 15, 2010 2:49 pm

Yes, currently it does a substring search across the name and phone number. This isn't very useful if you don't type more than 2 characters and have many contact entries.

We're looking at re-doing this function with these changes:
1. Make default search on the on the beginning of the first or last name (not in the middle of a name).

Ex:
If your contact list contains:
Bob Smith
Joe Johnson
Rob Smith
Rob Wilson

Pressed 2 (B) =>
Bob Smith

Pressed 7 (R or S) =>
Bob Smith
Rob Smith
Rob Wilson

2. For phone number search we'll either separate it out in the "Menu" function or make it match starting at the beginning of the phone number.
highq wrote:So this is a pattern search which is not examining just the first name, nor the last, nor the phone number, but a search which looks at all of them; to boot, the search is not anchored to the beginning of any of those fields.
The algorithm is so general as to be pretty useless.
Bobby B

Groundhound
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Re: Suggestion for Telo Handset: Jump to Specific Contacts

Post by Groundhound » Thu Apr 15, 2010 3:16 pm

Here's another observation of the name search function. Right now if you enter digits corresponding to two or more letters of the first or second names it matches, but the second name is not necessarily the last name. So for Mary Smith it will match spelling either Mary or Smith, but for Mary Jane Smith, where "Mary Jane" is in the first name field of the my.ooma contact list and Smith is in the last name field, you will get a match spelling Mary or Jane but not Smith.

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