Calling ooma support

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Hollywood
Posts: 139
Joined: Sun Mar 14, 2010 9:05 pm

Calling ooma support

Post by Hollywood » Tue Apr 13, 2010 5:58 pm

When you call Ooma support, you have to wait until the menu choices are completely listened to before it will recognize a key press. If they said press 1 for activating your ooma, I don't need to listen to the rest of the choices, but am forced to.

thanks!

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southsound
Posts: 3519
Joined: Fri Feb 06, 2009 11:31 am
Location: Harstine Island, WA

Re: Calling ooma support

Post by southsound » Tue Apr 13, 2010 10:08 pm

Understood. This problem is caused because they use a VIC-20 to run their automated attendant. If we all subscribe to Premier, maybe they can afford to buy a Commodore 64 that will allow the ooma lady to talk and listen at the same time. :P

For those too young to remember:

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Image Image Image

Cassette (mass) storage. Allows the ooma lady to offer multiple choices after she is finished talking:
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ooma customer since February 2009
VoIP hardware: 2 Telo w/3 handsets & Linx / ooma core
Total Lines: 8 / Numbers: 11 / Handsets: 20
Lifetime Premier Member
Friends don't remember what Landline Integration was or why we did it.

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Soundjudgment
Posts: 265
Joined: Thu Dec 11, 2008 8:46 pm

Re: Calling ooma support

Post by Soundjudgment » Sat Apr 17, 2010 5:25 pm

Shatner, sporting his Turbo 5000 back in the day?
"Zero... zero... zero. Destruct, zero."
ooma customer since December 2008
ooma hardware: core (hub/scout) and Telo
Premier, Lifetime Member
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Hollywood
Posts: 139
Joined: Sun Mar 14, 2010 9:05 pm

Re: Calling ooma support

Post by Hollywood » Sat Apr 17, 2010 6:37 pm

I heard they already upgraded to a PC with an 8086 processor and 8087 math co-processor. It can't be their hardware! ;)

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