Would you like a comprehensive "Call Management" capability?

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Beowoof
Posts: 17
Joined: Tue Dec 23, 2008 8:24 am

Would you like a comprehensive "Call Management" capability?

Post by Beowoof » Fri Feb 20, 2009 11:30 am

First, I am very pleased with the ooma system -- anything that saves me money these days is wonderful to have. From my perspective, ooma could make the Premier service a really dynamite system if it created a comprehensive Call Management capability.

For example, the following would be most useful to me:

1. Create a Phone Directory/Phone List that I can sort by name
2. Create directory categories such as friends, work, business contacts, etc.
3. Automatically dial a name on the list.
4. Upload the directory into my cell.
5. Export the call log into a spreadsheet.
6. Download my cell directory into my Ooma phone directory.
7. Create a history Call Log and remove historical information from the current Call log.
8. Select entries in the call log and delete them.

Do other ooma users have a need for these capabilities? What else would be useful?

Thanks

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Would you like a comprehensive "Call Management" capability?

Post by WayneDsr » Fri Feb 20, 2009 12:23 pm

As far as importing to a spread sheet, I just hi-lite the call log and cut and paste into Excel. Works for now.

Wayne

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skellener
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Location: So. Cal.
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Re: Would you like a comprehensive "Call Management" capability?

Post by skellener » Fri Feb 20, 2009 9:55 pm

I like #1 & #2.

Beowoof
Posts: 17
Joined: Tue Dec 23, 2008 8:24 am

Re: Would you like a comprehensive "Call Management" capability?

Post by Beowoof » Wed Mar 18, 2009 10:40 am

I see ooma has added an excel export for the call logs. Thanks for providing this capability!

However, it doesn't seem to work. I get the following error:

Internet Explorer cannot download export.php from https://www.ooma.com.

Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later.


Ooma, are you planning on adding a way to delete call log entries?

Since ooma has not responded to the request to add a Call Management capability, perhaps if others could chime in we might get some action.

Please vote Yes or No whether you would like to have a Call Management capability...

Thanks

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Would you like a comprehensive "Call Management" capability?

Post by WayneDsr » Wed Mar 18, 2009 11:12 am

I just tried to download the call log import to my Excel and it worked fine.

Wayne

drfstuff
Posts: 11
Joined: Sun Mar 29, 2009 12:09 pm

Re: Would you like a comprehensive "Call Management" capability?

Post by drfstuff » Thu Apr 09, 2009 1:10 pm

No. Keep it simple, keep it cheap i.e. free. If you want more services, you will pay for them one way or another. The issue is not what Ooma can provide, it's what we're willing to pay. I'd prefer Ooma focus on clearity of signal vs adding features......just my opinion :-)

WayneDsr
Posts: 3790
Joined: Wed Feb 04, 2009 6:28 pm
Location: Northern Indiana

Re: Would you like a comprehensive "Call Management" capability?

Post by WayneDsr » Thu Apr 09, 2009 1:46 pm

drfstuff:
I'm with you on that!

Wayne

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Mojo
Ooma Moderator
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Location: Palo Alto, California
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Re: Would you like a comprehensive "Call Management" capability?

Post by Mojo » Thu Apr 09, 2009 3:18 pm

Contact lists are planned for a summer release (this should address at least #1-3 in your list)

Also, what version of IE are you using where you experience the call log export failure? Does it work OK with firefox?

tommies
Posts: 862
Joined: Sun Mar 01, 2009 8:10 pm
Location: Atlanta

Re: Would you like a comprehensive "Call Management" capability?

Post by tommies » Thu Apr 09, 2009 8:00 pm

drfstuff wrote:No. Keep it simple, keep it cheap i.e. free. If you want more services, you will pay for them one way or another. The issue is not what Ooma can provide, it's what we're willing to pay. I'd prefer Ooma focus on clearity of signal vs adding features......just my opinion :-)
I vote for you too.
tommies

oomg
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Joined: Fri Feb 20, 2009 3:59 am
Location: SoCal -- L.A.

Re: Would you like a comprehensive "Call Management" capability?

Post by oomg » Fri Apr 10, 2009 6:50 am

What is the duration of the call logs? Or, are these logs deleted after some period of time?

FWIW, I had no trouble doing a copy and paste into my wordperfect program... needed to do some minor mods to the files to format them, but otherwise, worked fine.

oomg
oomg -- Voice Over Internet Person

I've learned a lot here... two months ago I didn't even know how to spell VOIP and now I are one.

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