Unkown or Unavailable Calls

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kbsimmon
Posts: 2
Joined: Thu Jan 29, 2009 4:26 pm

Unkown or Unavailable Calls

Post by kbsimmon » Wed Feb 18, 2009 4:10 pm

I set up anonymous call block but what about Unknown or Unavailable Calls.
Still get them and when I try to block them, I am unable to. Seems you need to have a visable number before it can blocked. Example, I receive an unknown number, I picked it up and it was chief of police organization looking for donations. Any Suggestions how I can make them show a number so I can block them?

murphy
Posts: 7238
Joined: Tue Jan 27, 2009 12:49 pm
Location: Pennsylvania

Re: Unkown or Unavailable Calls

Post by murphy » Wed Feb 18, 2009 4:41 pm

If there is no caller ID, let it go to voice mail. If it's someone that really wants to talk to you they will leave a message and identify themselves. If it's someone wanting money, they will hang up without leaving a message.
Customer since January 2009
Telo with 2 Handsets, a Linx, and a Safety Phone
Telo2 with 2 Handsets and a Linx

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Bobby B
Ooma Moderator
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Joined: Mon Feb 18, 2008 8:41 pm
Location: Palo Alto, CA
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Re: Unkown or Unavailable Calls

Post by Bobby B » Wed Feb 18, 2009 6:10 pm

Hi kbsimmon,

ACB should block "Unknown" or "Unavailable" callers.

Are you using ooma with a landline that has caller-ID enabled? Right now ACB (and blacklisting, multi-Ring) does not work on landline phone numbers, however we should be introducing support for these features on landlines hopefully within a few weeks.

Thanks,
Bobby
kbsimmon wrote:I set up anonymous call block but what about Unknown or Unavailable Calls.
Still get them and when I try to block them, I am unable to. Seems you need to have a visable number before it can blocked. Example, I receive an unknown number, I picked it up and it was chief of police organization looking for donations. Any Suggestions how I can make them show a number so I can block them?
Bobby B

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